Guarantee & Policies

 

The Body Sense Guarantee:

Welcome to the Body Sense Day Spa, where expertly trained team members provide you with the best professional facial treatments and spa services available. All services are administered by licensed professionals to offer you the ultimate in beauty, health, and relaxation. All treatments are performed with the dedication you deserve. We know you are special and that you deserve the best.
We welcome your comments.
 
 

SPA CANCELLATION POLICY

The spa services you have selected are reserved for you. Please notify us 24 hours in advance if you must reschedule your service. Otherwise, failure to fulfill your scheduled service time will result in a full charge for the service. Groups of four or more booking services in the spa require a 72 hour guarantee. The spa strictly adheres to our cancellation policy.

All appointments made for two or more clients require a credit card (not charged) to hold the spot.

Daily specials may not be combined with any other offer.

We realize that there are times when a patron will be late for an appointment. In such instances, the allotted time for a service will be shortened accordingly with no fee adjustment.

Please plan to arrive at least 15 minutes before an appointment so you will have time to prepare for the treatment and enjoy it to the fullest.

Appointments for multiple services and for some individual services have to be guaranteed by credit card - ask for details.

No refund is possible if an appointment or service is cancelled less than 24 hours in advance.

A cancellation number will be issued. All no-show appointments will be charged and billed to your account.

A $20 fee will be charged for returned checks.

All returns and exchanges are valid for up to 30 days after initial purchase.

Products may be returned for a spa credit within 14 days of purchase. Returns will not be honored after 14 days.